By Phone

NIFL DirectLink

1-888-643-5427

Self-service functions are available 24 hours a day, 7 days a week.
For credit questions, call Monday - Friday, 8:00 a.m. - 8:00 p.m. EDT
For quickest response, call Tuesday - Friday, 12:00 noon - 4:00 p.m. EDT
Download a DirectLink Brochure

Gas Leaks or Odor of Gas	1-888-643-5427, Select Option 2
TDD/TTY	711
Energy Theft	1-800-548-3401 - All calls are confidential
Call Before You Dig	1-800-382-5544

By E-Mail

niflquestions@nisource.com

For general information about Northern Indiana Fuel and Light or the natural gas industry.

By Mail

Payments	P.O. Box 13007 Merrillville, IN 46411
Other Correspondence	801 E. 86th Avenue Merrillville, IN 46410