Natural gas lines – What is your responsibility?
Natural gas is transported from
producing wells through large underground pipelines called transmission lines.
The gas then travels to cities and towns through main lines. From the main
lines, natural gas is carried to your home or business through service lines, which
stop at the gas meter. NIFL owns and maintains that pipeline to the
meter; however the property owner owns the house lines, including any that
extend beyond the meter to the appliances inside the home or business, or to
other locations on the property.
We conduct routine inspections of all piping up to the
meter, repairing and replacing lines and meters as necessary. It’s the
responsibility of the property owner, however, to initiate any inspection and
necessary repair or replacement of customer piping through a qualified
professional, such as a licensed heating/cooling contractor or plumber. If
there is buried piping between the meter and your appliances, it might become
subject to corrosion and leakage over time. Buried piping should be inspected
periodically for leaks and for corrosion if the piping is metallic. If a gas
leak is detected, it might be necessary to interrupt your gas service
temporarily until repairs are made. Once the necessary repair work has been
completed, the qualified technician who performed the work can restore natural
gas service.
Pipeline rights of way help protect your safety
A pipeline right of way
is the strip of land over and around a pipeline. Rights of way are kept clear
of obstructions to enable the gas company to safely operate, patrol, inspect,
maintain and repair its pipelines. We regularly inspect our rights of ways.
A right of way agreement
between the gas company and the property owner is called an easement. Easements
provide the gas company with permanent, limited interest to the land to enable us
to access, operate, test, inspect, maintain and protect our pipelines. Although
agreements may vary, rights of way can extend up to 25 feet each way from the
center of the pipeline.
If the gas company has
an easement on your property, you should be aware of our guidelines for
encroachment and construction near natural gas pipeline equipment.
It’s important that
property owners not install any structures, store anything that could be an obstruction,
or plant trees or shrubs along the right of way. Normal gardening and
agricultural activities are generally acceptable. But you should never dig or
construct anything in the area without first having a gas company
representative mark the pipeline, stake the right of way and explain the
company’s construction guidelines.
How to identify underground natural gas pipelines
Natural gas pipelines
are sometimes identified by markers placed at intervals along pipeline rights
of way. Markers display 24-hour emergency telephone numbers and might provide
other identifying information. They are generally placed wherever needed to
indicate the presence of a pipeline, such as where a pipeline easement intersects
a street, railroad, or river and in heavily congested areas.
Pipeline markers are
important to your safety. It’s a federal crime to willfully deface, damage, remove
or destroy any pipeline sign or right-of-way marker.
While the markers are
very helpful to indicate the presence of pipelines in the area, they don’t show
the exact location, depth, or how many pipelines are in the right of way. Don’t
rely solely on the presence or absence of a pipeline marker. Always call your
state’s one-call notification service to have underground pipelines marked.
Use your senses to detect a natural gas leak
Natural gas pipelines have a proven
record of safety. Sometimes, however, pipeline failure can occur. Hazards
associated with a pipeline failure and gas release may include blowing gas,
line rupture, fire, explosion or, if gas is present in a confined area,
possible asphyxiation.
Damage by outside force, often by
someone digging into a pipeline, is the largest single cause of pipeline
failures. Incidents may occur due to corrosion, material failure, equipment
failure or other causes, also.
Look
- Dirt being blown or appearing to be thrown in
the air
- Water bubbling or being blown into the air at a
pond, creek, river or other wet areas
- Fire coming from the ground or appearing to burn
above the ground
- Dead or dying vegetation on or near a pipeline
right of way in an otherwise green area
- Dry or frozen spot on the right of way
Listen
- Hissing, blowing or roaring sound
Smell
- Rotten egg or petroleum odor
If you suspect a gas leak...
Do
- If you smell gas inside, get out immediately.
- If you suspect a leak outside, turn off and abandon
any motorized equipment you might be using.
- Leave the area quickly.
- Warn others to stay away from the area.
- From a safe place, call our emergency number at 1-888-456-5427
and your fire department or police.
Don’t
- Use open flame or anything that would spark ignition,
such as cell phones, flashlights, motor vehicles, power tools, electrical
equipment, etc.
- Attempt to operate pipeline valves
Be alert to suspicious activity
Since you live and work
in an area near our transmission and service lines, we encourage you to take an
active role in helping us keep our pipelines safe. Besides being aware of signs
of a gas leak or digging along pipeline rights of way, please be alert to
suspicious individuals or activities around our pipelines and contact police.
Our employees and
contractors carry photo identification and will gladly show it upon request. Visit
www.phmsa.dot.gov for more information about
the location of natural gas pipelines in your area.
Call before you dig - it's the law!
By law, anyone planning
to excavate is required to call the Indiana Underground Utility Plant
Protection Service (IUPPS) at 1-800-382-5544 before work begins. Whether
you’re planning an excavation as part of a home landscaping project or building
a major development, avoid property damage, personal injury, and possible fines
by calling your state’s one-call notification service before you start to dig. The
service will notify all utilities to mark the approximate location of
underground service lines that might be in the construction area at no cost to
residential customers.
Contractors and excavators
Pipeline damage is most
frequently caused by contractors doing excavation or other work that could
disturb underground utility lines. Don’t take chances! Dig-ins may result in
loss of life, personal injury, property damage, or liability for costly
repairs. Call IUPPS at 1-800-382-5544 in advance of any excavation, or
if you’re planning to cross pipeline rights of way with heavy equipment or to
perform blasting in the vicinity of any pipelines.
If you hit a pipeline . . .
If you expose, hit, or
touch a pipeline or other natural gas equipment, call our emergency number at 1-888-456-5427
immediately. Even if it looks minor at the time, a scratch, scrape, gouge, dent
or crease to the pipe or coating might cause a safety problem in the future.
It’s important that we inspect any potential damage, whether or not it’s
apparent.
Emergency responders and public safety officials
As a public utility, we
consider emergency responders as part of our safety team. It’s important for
fire and police officials to be familiar with the location of our pipeline
facilities in their area. That’s why we participate in meetings with other
pipeline companies, mail information regularly, and work with emergency
responders to be prepared for any possible incident.
Emergency action guidelines
Follow these guidelines
to help safeguard the public in the event of a pipeline emergency:
Do
- Report the type (leak, rupture, fire, other) and
location of the emergency to your local gas company or the appropriate
pipeline company immediately.
- Secure a safety zone around the emergency site
and control access. This might include evacuating people within the safety
zone.
- Allow gas company employees access to the area
and work with them to control the emergency.
- Be aware of wind direction and possible
flammable sources.
- Preserve the area for accident investigation.
Don’t
- If gas is not burning, avoid doing anything that
could ignite it.
- If gas is burning, control secondary fires, but
do not attempt to put out a pipeline fire unless directed by gas company
personnel.
- Do not attempt to operate pipeline valves.
What the gas company will do
In the event of a
pipeline emergency, our company will work to control the situation immediately
by taking these actions:
- Evacuate and isolate the area
- Notify appropriate public safety officials and work
with them during the emergency
- Locate the site of the emergency and stop or reduce
gas flow to the affected area
- Repair the equipment and restore service to customers
- Investigate the cause of the incident